Smart water and energy consumption can be minimized by activating the 'Away Mode' for residents traveling this summer, according to DEWA's suggestion.
DEWA’s 'Away Mode' is a digital tool offered to residential customers in Dubai, designed to help manage electricity and water consumption while away from home, particularly during travel periods such as summer holidays. Here’s how it works and its practical benefits:
Remote Monitoring and Alerts
With DEWA’s 'Away Mode', customers can monitor their electricity and water usage remotely, through the DEWA website or smart app. Users can also opt to receive daily or weekly email updates on their consumption, allowing them to detect irregular patterns quickly, such as sudden spikes that may indicate leaks or unusual usage.
Moreover, the High-Water Usage Alert, part of DEWA’s Smart Living initiative, instantly notifies customers of abnormal water consumption, helping them identify and address potential leaks immediately.
Proactive Consumption Management
By receiving regular updates, customers can act swiftly if they notice anomalies, thereby minimizing waste and avoiding unnecessary utility costs. The Consumption Assessment Tool, another feature of DEWA’s Smart Living initiative, analyses usage patterns and delivers tailored tips for improving efficiency, further empowering customers to make smart choices about their resource use.
Customers can view detailed consumption data (daily, weekly, or monthly) through an easy-to-use panel, enabling them to track progress and adjust habits over time.
Practical Pre-Travel Recommendations
DEWA advises customers to turn off interior lights, set timers for outdoor and garden lighting, and close water valves before departure to prevent leaks and reduce unnecessary consumption. Regular inspection of electricity and water connections is also recommended, and the DEWA app provides access to certified technicians for any required maintenance.
Customers can hire qualified service providers via the app to address any internal faults before or during their absence.
Key Features and Benefits
| Feature | How It Helps Reduce Waste | Access Method | |-------------------------------|----------------------------------------------|------------------------------| | Real-time monitoring | Detects anomalies early, prevents leaks | DEWA website & smart app | | Custom alerts & reports | Daily/weekly emails on usage | Email via DEWA platform | | High-Water Usage Alert | Immediate leak detection | DEWA Smart Living initiative | | Consumption Assessment Tool | Personalized efficiency tips | DEWA dashboard | | Pre-travel checklists | Reduces standby consumption | DEWA app/website | | Professional maintenance link | Ensures system integrity | DEWA Store |
Additional Smart Living Benefits
DEWA’s broader Smart Living initiative offers customers the ability to track their bills, view tariff brackets, and access a suite of digital tools designed to foster a more sustainable lifestyle, particularly during high-consumption periods like summer. Guidance on consumption management, including more tips and best practices, is available under the ‘Consumption Management During Summer’ section on DEWA’s platform.
Conclusion
DEWA’s 'Away Mode' empowers Dubai residents to stay in control of their electricity and water consumption while away from home. By offering remote monitoring, instant alerts, practical tips, and access to maintenance services, the feature helps customers reduce waste, save on utility bills, and contribute to Dubai’s sustainability goals.
DEWA’s summer awareness campaign, titled 'Expand Your Smart Choices This Summer', encourages residential customers to activate 'Away Mode' and explore the benefits of DEWA’s Smart Living initiative.
- DEWA's 'Away Mode' provides users with the convenience of monitoring their electricity and water consumption remotely, even during travel periods, thus enabling them to detect irregular patterns and potential leaks.
- By receiving regular consumption updates and alerts, customers can proactively manage their resource use, make smart choices, and minimize waste, resulting in savings on utility bills.
- In addition to 'Away Mode', DEWA's Smart Living initiative offers customers the ability to track bills, view tariff brackets, and access digital tools that promote a more sustainable lifestyle, particularly during high-consumption periods like summer.
- To further reduce waste and unnecessary consumption, DEWA advises customers to turn off interior lights, set timers for outdoor and garden lighting, close water valves, and inspect electricity and water connections before departure.
- Beyond the 'Away Mode' feature, DEWA's broader Smart Living initiative includes the High-Water Usage Alert, Consumption Assessment Tool, and pre-travel checklists, all designed to help customers save money, conserve resources, and contribute to Dubai's sustainability goals.
